USCIS Case Inquiry Assistance

What Is USCIS Case Inquiry Assistance?

If you have a pending immigration application or petition with U.S. Citizenship and Immigration Services (USCIS)and your case has exceeded normal processing times, you may be eligible to submit a case inquiry requesting an update from USCIS.

A case inquiry allows applicants to ask USCIS to review the status of their pending application and confirm whether any additional action is needed.

Our office assists with preparing and submitting a USCIS case inquiry using the information you provide.

Before booking this service, it is your responsibility to confirm that your case is outside USCIS normal processing times.

If your case is not outside processing times, USCIS will not allow an inquiry to be submitted. In those situations, this service cannot be completed and no refunds will be issued.

You may check current USCIS processing times here:

https://egov.uscis.gov/processing-times/

Please note that submitting an inquiry does not guarantee a faster decision or response from USCIS, as processing timelines are determined solely by the agency.

What This Service Includes

• Review of your case information and USCIS receipt notice
• Verification of whether your case appears to be outside normal processing times
• Preparation and submission of a USCIS case inquiry request
• Confirmation once the inquiry has been submitted

If USCIS requires additional information after the inquiry is submitted, USCIS will contact you directly or through the contact information provided with the request.

This service includes assistance submitting the inquiry only and does not include legal advice, legal representation, or additional follow-up responses from USCIS.

How This Service Works

This service may be purchased directly online without scheduling a consultation.

To begin, click Start My Process and follow the steps below.

Step 1 – Select Your Service

Click Start My Process and select the USCIS Notice Explanation service.

Step 2 – Review and Sign the Agreement

You will be directed to review and sign the service agreement.

Email 1: After signing, you will receive an email with a copy of your signed agreement.

Step 3 – Submit Payment

You will then be directed to complete the payment.

Email 2: After payment is completed, you will receive a payment receipt.

Email 3: You will receive a confirmation email explaining that you will receive access to your secure client portal.

Email 4: You will receive a link to access the Docketwise client portal, where you will complete the intake form and upload your documents.

Once the intake form is submitted, a member of our team will contact you within 24 hours to begin assisting you with your case.

Important Notice

CNIS Immigration Services is not a law firm and does not provide legal advice or legal representation.